Refund policy

All Wrap Related Items: Sale is Final

Pre-order times are estimated and not guaranteed. Please be patient as we work to fulfill your order.

Returns We accept returns only within 7 days of delivery, and only if both of the following conditions are met:

• The product is unused and in its original condition
• You received the incorrect item from the one you ordered

Important Notice Please do not submit a chargeback or open a dispute with your bank or credit card company. Doing so significantly delays the refund process and harms our small business.

If you need to cancel an order, request a return, or discuss a refund, please email us first at stratax.co@gmail.com. We will assist you as quickly as possible.

Return Shipping & Restocking Fees

• Customers are responsible for all return shipping costs.
• All returns (except incorrect items) are subject to a 25% restocking fee.

Order Cancellations

• If your order has not yet shipped, you may cancel by emailing us at stratax.co@gmail.com.
• Cancellations of pre-order items are subject to a 25% cancellation fee.

Chargebacks Any customer who initiates a chargeback on a fulfilled order will forfeit 100% of the order value, regardless of the outcome. Stratax reserves the right to dispute all chargebacks with documented proof of fulfillment and delivery.

Please do not file a chargeback or dispute with your bank/credit card company. If you simply email us at stratax.co@gmail.com, we can help process your cancellation, return, or refund much more efficiently.

Questions? Email us at: stratax.co@gmail.com